Knowledge Management: A Learning Perspective At NIIT

Abstract

The present paper discusses the importance of knowledge management, and views it from the learning perspective of a knowledge corporation. The process of knowledge acquisition, information distribution, and information interpretation in the context of knowledge creation has been discussed. Further the paper discusses the importance of learning infrastructure and the in-house organization learning structures that are critical for knowledge creation and knowledge sharing in the context of a knowledge intensive organization. The paper also discusses various attempts to build forums for the collaborative encoding, sharing, and creation of knowledge, which requires multidisciplinary expertise and mutual learning in order to achieve a complex synthesis of knowledge intensive business environment. It also discusses cultural issues of knowledge sharing among members in an organization, to promote organizational achievements rather than individual achievements. Nonetheless the paper leans towards tacit or implicit knowledge in an organization that is not amenable to codification and retrieval processes rather than explicit knowledge, which can be codified, stored, and retrieved with the help of IT tools.