Please use this identifier to cite or link to this item:
http://nopr.niscpr.res.in/handle/123456789/27536| Title: | TQM in library and information services |
| Authors: | Jain, S L Gupta, Dinesh Kumar |
| Issue Date: | Jun-1996 |
| Publisher: | NISCAIR-CSIR, India |
| Abstract: | Total Quality Management (TQM) is a new management concept wherein quality is the driving force of the entire activity cycle from beginning to end. Various aspects of TQM with particular reference to its implementation in library and information services have been discussed. |
| Page(s): | 41-47 |
| ISSN: | 0975-2404 (Online); 0972-5423 (Print) |
| Appears in Collections: | ALIS Vol.43(2) [June 1996] |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| ALIS 43(2) 41-47.pdf | 1.42 MB | Adobe PDF | View/Open |
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