Please use this identifier to cite or link to this item:
http://nopr.niscpr.res.in/handle/123456789/3784| Title: | Developing a self-assessment model to measure QMS maturity in ISO certified manufacturing companies |
| Authors: | Morsal, S A A T Ismail, M Y Osman, M R |
| Keywords: | ISO 9001: 2000;Effectiveness;Organization’s maturity;Self-assessment |
| Issue Date: | May-2009 |
| Publisher: | CSIR |
| Abstract: | This paper explains development of a new self-assessment framework according to core values, fundamental principles and requirements of ISO 9001: 2000, and its compiling and validation .The studying activities finally led to developing a new self-assessment model with 33 criteria (key statements), and 300 indicators (focus areas), in 8 separated fundamental principles of ISO 9000 family. Developed model has been applied in 8 Iranian ISO certified companies, and results, analyzed by SPSS 13, suggested that validity of model (content, construct and predictive validity) is approved with Cornbach’s alpha (0.933-0.943). |
| Page(s): | 349-353 |
| ISSN: | 0022-4456 |
| Appears in Collections: | JSIR Vol.68(05) [May 2009] |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| JSIR 68(5) 349-353.pdf | 75.81 kB | Adobe PDF | View/Open |
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