From Evaluation to Improvement: A Close-Loop CSR System for Manufacturing Industry

Abstract

A new concept named CSR (corporate social responsibility) is not only used for enterprise sustainable growth, but also can be taken as a core policy to manufacturing firms. This study aims to develop an evaluation model for analysing and determining the performance of CSR in MPs (manufacturing plants) as well as identifying which indicators should be improved in order for enterprises to increase their CSR performance. The CSR documents and rating indices were first collected and a proposed CSR evaluation model was then established. An empirical case was also presented to validate the feasibility of the proposed model. The analysis results may provide additional references about how best to process CSR improvement in manufacturing sectors.